Cash App, one of the most widely used mobile payment platforms in the U.S., is currently at the center of a major legal settlement. Its parent company, Block Inc., has agreed to pay out $15 million following a class-action lawsuit that accused the company of failing to protect user data and mishandling unauthorized account access. For affected users, this settlement could mean a payout of up to $2,500—if they act within the specified time frame.
Cash App Class Action Settlement 2025
Let’s break down what led to the lawsuit, who qualifies for compensation, and how you can claim your share of the settlement.
The legal action stems from a series of serious data and security concerns that emerged over recent years. In one of the incidents, a former employee reportedly accessed and downloaded private user information after leaving the company. This breach exposed the personal and financial data of millions of users.
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Later, more users reported unauthorized access to their accounts—often tied to recycled phone numbers. These security lapses led to users experiencing fraudulent transactions, drained balances, and challenges regaining control of their accounts. Frustrated customers accused the company of not only allowing these breaches to happen but also of being unresponsive when they sought help.
The class-action lawsuit argued that the company didn’t take adequate steps to secure sensitive data or notify users promptly after breaches. It also claimed users faced real financial consequences as a result of the company’s lack of action.
Who Is Eligible to File a Claim?
To be eligible for compensation under the settlement, users must meet the following conditions:
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They must have had a Cash App or Cash App Investing account between August 23, 2018, and August 20, 2025.
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They must have experienced unauthorized access or misuse of their account during that period.
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They must be able to show that they suffered financial losses as a result, such as fraud-related charges, fees, or costs for credit monitoring.
If you had more than one Cash App account and both were affected, you can include them all in a single claim submission.
What Can You Claim?
Eligible users can claim compensation in two main categories:
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Out-of-Pocket Expenses: Claimants can receive up to $2,500 in reimbursement for real, documented expenses related to unauthorized transactions, identity theft, or account recovery. This includes things like bank charges, fees for credit monitoring services, and replacement costs for lost funds.
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Lost Time: In addition to direct costs, users can claim compensation for the time they spent dealing with the consequences of the breach. The settlement allows for $25 per hour, up to a maximum of three hours, for time spent contacting support, resolving fraudulent charges, or securing accounts.
All claims must be supported by some form of third-party documentation, such as receipts, screenshots, or correspondence with the company.
How to File a Claim
Filing a claim is relatively straightforward. You’ll need to:
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Visit the official settlement website to complete the claim form.
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Provide your contact information, the email or phone number associated with your Cash App account, and details about your loss.
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Upload supporting documents such as transaction records or proof of fees paid.
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If you had multiple accounts impacted, be sure to include them all in your submission.
It’s important to follow the instructions carefully and provide as much documentation as possible to support your claim.
Key Deadlines to Remember
The deadline to submit your claim is November 18, 2025. Claims submitted after this date may not be considered, so don’t delay if you think you’re eligible.
In addition to filing a claim, users who want to opt out of the settlement to pursue separate legal action or file an objection to the terms must do so by November 1, 2025.
A final approval hearing for the settlement is currently scheduled for March 13, 2025, after which payments are expected to be distributed within 9 to 12 months—provided there are no appeals or delays.
What Happens If You Do Nothing?
If you choose not to submit a claim, you’ll still be part of the class, but you won’t receive any financial compensation. Additionally, you’ll lose your right to bring any separate legal claim against Cash App related to the same issue. Essentially, doing nothing means forfeiting your right to the money and to future legal action on this matter.
Final Thoughts
This settlement represents a significant opportunity for Cash App users who have dealt with unauthorized transactions or data security concerns. If you were affected, it’s worth taking a closer look to determine whether you qualify for compensation.
With a potential payout of up to $2,500 on the table, filing a claim could help offset the financial and emotional toll caused by the breaches. But the clock is ticking—get your documents in order, file your claim, and make sure you don’t miss out.